The second-hand marketplace Shoppers Express Anger About Sizing Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has revised its size classifications for women's and children's clothes but did not contact all users about the change.

Online Platforms Reaction

Countless users and merchants are posting online stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with other platforms.

It has advised users to examine their items and manually change the size where appropriate, which has left users frustrated.

Sizing System Changes

Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

User Accounts

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.

Service Background

The service features exceeding 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options due to shopper criticism.

Michael Clark
Michael Clark

A software engineer and tech enthusiast with over a decade of experience in AI and web development, passionate about sharing knowledge.